TONY FEDERICO – CHIEF OPERATIONS OFFICER
Tony is responsible for the overall management of both service and administration at CGL Technologies. Before joining CGL Technologies, Tony was the Regional Director of Delivery Center Operations for OfficeMax where he worked for 15 years.
During this time, he held the position of Delivery Center Operations Manager before being rapidly promoted to Regional Director in 1997. Tony’s day-to-day responsibilities included overseeing 7 Delivery Centers, 200 million in annual expenses, 700 associates and a fleet of 350 delivery vehicles. His strong leadership and management skills helped to lay the foundation for OfficeMax’s company-wide focus on delivering consistent customer-first service throughout all levels of the organization.
Tony also developed multiple policies and procedure manuals for OfficeMax which are still in use today. Since joining the CGL family in 2007, Tony has proved to be a key member of the team, resolute in delivering outstanding customer service.